Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I can't say enough great things about this company. Every human being I have spoken with treated me with the utmost respect and professionalism. Their knowledge of their trade is second to none as is their commitment to quality service. The office staff is attentive and beyond friendly, something that is quite refreshing these days. The field technicians go FAR above and beyond to help the customer not only understand what needs to be done, but how to avoid issues in the future...and they won't break the bank. Are they timely, you ask? I spoke with the office today, and they were on my roof a half an hour later.
You would be foolish to overlook Therm-A-Trol, Inc for your HVAC needs. I would give more stars if I were allowed. There are many companies that could learn a lot about customer service from these folks.
Just had Therm-A-Trol install iWave-Commercial into Our ventilation system. Our goal is to provide a safe and healthy environment for our clients and employees and iWave certainly helps accomplish this! Many thanks to the gang at Therm-A-Trol for a quick and seamless installation. iWave is one of the many tools we use at Razing Hair Salon to help protect you!
-Razing Hair Salon
We had this installed last week and I am so happy I did.not only do I feel safer from a health standpoint
I have no dust!!!
Before installing this every morning I could see dust on my glass topped tables
Have not had to dust since installation
Do yourselves a favor call Therm-A-Trol!
-Diane E Keil
I just wanted to say thank you to a company that has always provided professional, reliable and stellar service. Every time that I have called or when someone has come to my home, I have dealt with very considerate, very professional and very knowledgeable people.
Thank you for “all jobs well done!”
I had a service man come to my home yesterday. After getting an estimate on fixing my AC unit, from another company in the area and receiving an estimate of over $900 dollars to start, no guarantee that it would be fixed, I called your company. You had a service man here in 2 hours and was fixed for $200. I want to thank you for your quick service and honest estimate. The service man was Scott, he was wonderful, Please give him the acknowledgement he deserves. I will recommend your company. Thank You again
Thank you very much for all your help & kindness. It was a pleasure dealing with you.
-Paolo Casili, M.D.
Thank you again for the excellent work and your patience in scheduling everything.
Thank you very much for your professionalism in the job you did for us. You were prompt when you gave me a time and your installer did very neat and clean work. We would not hesitate in recommending you any time.
Thank you for the fine job!!
Clayton and josh were great. I will certainly recommend Thermatrol to anyone that know that needs central air.
Connie & I do want to thank you all for your attention and concern on our behalf (Your are #1!).
-Sarge (Jim Spiliotes)
I just wanted to call to say how happy i was with Craig, Doug, and Joe and i will recommend you guys anytime.
Just wanted to let you know how completely satisfied i am with Thermatrol. My unit was installed in august, and here we are in January. I have had to call several times for service, and each time the fault was not with my unit or its installation. I must tell you that your service men, coming out on calls that were not with my unit, were still courteous, helpful and extremely competent. As a single mother, making the decision to replace my old unit was not easy. I’m awfully glad i made the right choice. Thanks again to you and to your excellent service department.
Joe – thanks so much for your kindness and patience – and thoughtfulness on our project – It was such a pleasure working with you & the entire Therm-a-trol crew. Your always kept on top of our projects – and we really appreciate having such pleasant workers. Thank you for your extra attention!
-Walt & Jody Stadllander
I wanted to take a moment to thank you (Joe) for all your advice and expertise in helping us through the installation of our central air conditioning. We could not have been more pleased with the entire process. Your ability to fully explain everything beforehand meant that there were no surprises. You were very patient with all our questions, which you must have heard a thousand times before. Again, it was a genuine pleasure. Please say”hello” to Clayton and John for us. It was just nice to meet all three of your. It was wonderful to deal with such great people. Thanks!!
In December (2002) Therm-a-trol installed central air conditioning in our home. Our home is a two story colonial with baseboard hot water heat. This required air conditioning ducts to be installed throughout the house. My wife and I want to take this opportunity to tell how happy we are with the work performed. Clayton and Jon installed the necessary duct work so quickly, quietly and cleanly we hardly knew they were there. We were particularly pleased since we had unexpected company at the time. Please convey our thanks to Clayton and John for their efforts.
I would like to express my appreciation to your crew of Bob & Rob for an excellent job. Both gentle-men are experts and deserve high credit. unlike with other contractors, they left the premises in clean condition and there was no need to correct anything. I hope i can call for both gentlemen for the final installation.
The men who worked here are to be commended for their efficiency, cleanliness and courtesy. We wish to thank them for a job well done.
Joe, Thanks for your courtesy & reliability. It was a pleasure dealing with you.
We are writing this to express our thanks to your company. Particularly to Joe, your service representative. With professional knowledge and courtesy, he access our needs. Also to the service men that serviced our account. We are sorry we do not know them by name, but wish to express our sincere thank to them all. We would not hesitate to recommend your company and its service to friends and family.
-Robert + Barbara Reimels
Your people did an excellent job – were friendly, efficient and very professional.
To read more reviews please visit Housecall Pro!
Apr 27, 2021
Marty B was professional and a gent.
Apr 21, 2021
Excellent, friendly, creative reliable service
Apr 21, 2021
THE FINEST SERVICE ANYWHERE, THE BEST!!
Apr 14, 2021
Apr 5, 2021
Mar 30, 2021
Mar 29, 2021
Mar 23, 2021
Mar 8, 2021
Efficient and friendly service
Mar 5, 2021